Q: Why do I have to transfer my site? What does website migration consist of?
A: The website migration service that we are offering is free of charge (within a certain limit). We’ll move your website(s) to our high–performance cloud hosting platform without you needing to do anything. We know from personal experience that swapping web hosting providers can lead to lost information and undesired network downtime. Because of this, we will accomplish all that for you for free!We have knowledgeable administrators whose principal assignment is to make sure that your site works precisely as it did on your former web hosting platform. The administrators are well–versed in migrating custom–made sites, as well as sites that are based upon famous applications like WordPress and Joomla™.
Q: How long will it take for my site to be transferred to your platform?
A: We try to implement all web site migrations ASAP. However, we do not have a set time frame for web site migrations. There are certain facets that you have to take into consideration – the sheer size of your site and the workload of our web site migration team, etc. We always try to accomplish each migration within 48 hours. With less sizeable websites, our staff typically manages to finish within 24 hours.
Q: What info will I have to provide to your Website Migration Department?
A: We’ll require the login details for your old hosting provider’s Control Panel along with the site’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: Will my website be unavailable during the transfer?
A: Your site will work just like it did before with your former hosting provider. As soon as we have finished the migration, your site will be configured to work on our system and we will ask you to preview it. If it is functioning properly, all you will need to do is modify the NS records corresponding to your domain name. Your web site will be migrated to us without any downtime.
Q: Will my current web hosting provider need to provide any information/assistance?
A: While we move your web content, your hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.
Q: Which hosting platforms do you support?
A: Yeah. We support all regular Linux–powered hosting platforms. We do not support Windows–driven web hosting platforms, because we do not offer Windows hosting services ourselves.In addition, we don’t support proprietary web site creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.