Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response warranty with all of our website hosting packages, which means each assistance inquiry you post is going to be reacted to in only one hour maximum. Our support crew members have been trained to speedily resolve any situation and to provide you with detailed guidance on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our crew of qualified professionals will be on–line for you 24x7x365 to reply to all of your queries and to correct any issue that you may have. You can easily send us a tech support ticket from your Web Control Panel or drop a message any time. In addition, on working days, you can easily ring us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a wide–ranging know–how base into the Control Panel allowing you to receive practical step by step information anytime. Each part of the Control Panel features its own contextual help area offering a selection of how–to content articles. We have also organized video lessons to ensure that you get a more effective visual representation of the best way to accomplish any given task.