A 99.9% Server Uptime
Our website hosting system is based on a dependable, enterprise–level hardware architecture and a strongly modified Linux variation. This is why, irrespective of what your site is, or how many visitors you have, or even if there is a denial–of–service assault, our web hosting servers will stay up and your websites will stay accessible online.
All website hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you wish to offer a good–quality hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure the very best connection speed with the rest of the world.
And thanks to this, regardless of which data center facilities you opt for: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to lower all potential risks with our cloud hosting packages and despite the fact that our company provides topflight tech support, there are times when the customer is simply not pleased with what we are offering. Or he has to migrate to a more powerful hosting solution, like a VPS server or even a dedicated server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t completely pleased, we will give you a reimbursement.
24/7 Technical Support
In the event that you run a web hosting company, your support engineers are very important. This is the reason why we have meticulously assembled a highly skillful group of technicians, each with many years of practice behind his back. Thanks to them, we offer 24x7 support with each of our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All helpdesk tickets are responded to in under 60 minutes and our average support ticket response time is less than twenty minutes!