One-Hour Response Guarantee in Website Hosting
Our guaranteed max reply time for any tech support ticket that you post or any email that you write is just 1 hour, even if you contact us during weekends and public holidays. Whatever the nature of your question or issue might be, we will help you instantaneously and will give you the needed information to solve any problem with your sites. The actual reaction time typically doesn’t surpass fifteen to twenty minutes, which suggests that you can just forget about waiting around for hours and hours on end to get an issue sorted out or what is even worse than that – waiting all day only to obtain an answer that more information is required whilst nothing is solved. We’ll give you assistance in a well-timed manner since we understand precisely how valuable time can be in the dynamic Internet space. The sixty-minute reply time guarantee is valid for any billing or technical question that you might have associated with our website hosting.