Despite the fact that the hosting service provided by the different companies is virtually the same, each provider has a personalized platform with its own tweaks and ways to do specific tasks. In such a case, a vast knowledge base would be quite helpful both for persons with little to no prior experience and for technically trained individuals who will at some point find out how specific tasks are carried out, but will lose valuable time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and easy to use, saving users lots of time and energy. The outcome is gladder customers, since they can effortlessly find the info they’re searching for, and substantially less work for the help desk support team members, because typically the majority of the queries and problems that clients have are already enumerated in the knowledge base. If the articles themselves are competently written and cover more topics, you will be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

All website hosting that we’re offering come with an exhaustive knowledge base where you can find everything you should know about your hosting account. Whether you are planning to set up a new database, to forward a domain by means of an .htaccess config file or to create an e-mail address on your desktop computer or mobile device, you can simply read our step-by-step help articles and all the information that you require will be there. When you visit a particular section of the Hepsia Control Panel, you can see articles that pertain to the features that can be accessed through it. In case you prefer to check the full article archive and get informed about all the functions that Hepsia offers, or simply to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost best to encompass any obstacle that you could possibly run into, but if you do not find what you desire, you can always touch base with us, as our customer care staff representatives are at your service 7 days a week.